5-Year Warranty
GOCOX AFTER-SALES SUPPORT
GOCOX 5-Year Global Warranty
Long-term protection and professional support for your GOCOX Golf Travel Case.
We stand behind every GOCOX Golf Travel Case with reliable warranty support, eligible parts service, replacement review, and long-term after-sales care for golf travelers worldwide.
Parts Support
Support for wheels, handles, TSA lock, internal straps, and zipper under eligible conditions.
Repair Service
Professional after-sales assistance for eligible quality-related product issues.
Replacement Review
Reviewed support for eligible cases with required order record and proof.
WARRANTY DETAILS
What Your 5-Year Warranty Covers
GOCOX provides warranty support for eligible product issues under normal use. Please keep your order record for warranty verification.Warranty Promise
Within 5 years of purchase, if eligible covered parts are damaged under normal use, GOCOX provides repair or replacement support after review.
Covered Components
Warranty support may cover wheels, handles, TSA lock, internal straps, zipper, and other eligible functional parts.
Replacement Review
If the case body is cracked during transit and cannot be repaired, GOCOX may review replacement support with official carrier proof and order record.
After-Warranty Service
After the warranty period expires, GOCOX can still provide professional paid maintenance and parts support when available.
COVERED PARTS
Warranty Support for Key Components
Wheels
Handle
TSA Lock
Internal Straps
Zipper
HOW TO CLAIM
Need Warranty Support?
Please contact our support team with your order information and clear photos or videos of the issue. For airline or carrier-related damage, please also provide official proof from the airline or transportation carrier.
IMPORTANT NOTICE
What Is Not Covered
- Damage caused by misuse, improper handling, modification, or intentional damage.
- Normal wear, cosmetic scratches, stains, or appearance changes that do not affect function.
- Damage caused by airline or transportation handling without official proof.
- Issues without valid order record or proof of purchase.
- Damage caused by accidents, extreme conditions, or use outside normal golf travel purposes.
WARRANTY FAQ
Frequently Asked Questions
How long is the GOCOX warranty?
GOCOX provides 5-year warranty support from the date of purchase for eligible product issues under normal use.
What parts are covered?
Eligible parts may include wheels, handles, TSA lock, internal straps, zipper, and other functional components after review.
Do I need proof of purchase?
Yes. Please keep your order record or purchase confirmation for warranty verification.
Is airline damage covered?
If damage occurs during airline or carrier handling, please provide official proof from the airline or transportation carrier. GOCOX will review the case based on the provided documents.
Does the warranty cover cosmetic scratches?
Normal wear, cosmetic scratches, stains, or appearance changes that do not affect product function are not covered.
What happens after the warranty expires?
After the warranty period, GOCOX may still provide paid maintenance or parts support depending on availability.
NEED HELP WITH YOUR GOCOX GOLF TRAVEL CASE?
